ServiceNow Help Desk Administrator

Company: VirtualVocations
Location: Phoenix
Posted on: February 1, 2025

Job Description:

A company is looking for a ServiceNow Help Desk Administrator with Secret Clearance.

Key Responsibilities

Oversee and manage end user help desk support services for a technical team
Ensure performance metrics are met and maintain program support artifacts
Provide user administration support and troubleshoot technical issues

Required Qualifications

Bachelor's degree in a related field
3 years of relevant professional experience in managing end user IT support services
Possess Active Secret Clearance
Experience in managing customer expectations and delivering quality service
CompTIA Security+ Certification

Keywords: VirtualVocations, Prescott , ServiceNow Help Desk Administrator, Other , Phoenix, Arizona

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