Adobe Experience Manager Support Engineer (W2 only)

Company: Sharp Decisions
Location: Phoenix
Posted on: February 3, 2025

Job Description:

A client of Sharp Decisions Inc. is looking for an Adobe Experience Manager Support Engineer. The position is 100% remote. The contract's duration is at least 3 months with possible extension. *W2 only.

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

JOB DESCRIPTION:

An Adobe Experience Manager (AEM) Support Engineer provides technical expertise to maintain, troubleshoot, and optimize AEM implementations.

Key responsibilities include:
--- System Support: Monitor and resolve technical issues related to AEM, including performance, scalability, and configuration challenges.
--- Development Assistance: Collaborate with developers to implement and test new AEM features, components, and templates.
--- Upgrades and Patching: Manage AEM upgrades, patches, and version updates to ensure system security and functionality.
--- Performance Optimization: Analyze and enhance AEM system performance, ensuring efficient content delivery and system stability.
--- User Support: Assist content authors and end-users in resolving application-related issues and providing guidance on best practices.
--- Integration Management: Troubleshoot and maintain integrations with third-party tools and APIs.
--- Documentation: Maintain detailed technical documentation for processes, configurations, and issue resolution.

Required Skills:

Strong knowledge of Adobe Experience Manager (number 1 skill to have), Java/J2EE, content management concepts, and web technologies (HTML, CSS, JavaScript). Problem-solving, communication, and organizational skills are essential.

This role is vital for ensuring the seamless operation of an organization's AEM platform and supporting business goals through robust content management.

Keywords: Sharp Decisions, Prescott , Adobe Experience Manager Support Engineer (W2 only), Executive , Phoenix, Arizona